• There is no deal between the company and the client until the company has received the initial token amount of particular tour package. Payment must be received via Online Transfer, Paytm & Payment Policy.
• In case, customer wishes to cancel his/her booking before 10 days of the travel date because of Some reasons like accident, illness including non-payment of the balance payment, the Company is liable to recover Cancellation charges from the Client. All cancellations are to be communicated in written.
• Advance amount 50% is also non-refundable in case the cancellation is done within 15 days of the travel dates.
• Advance token amount is non-refundable.
• In exceptional cases like Instant death company can refund the advance payment amount but after deducting its necessary service charges.(Please note: Company would also need the death proof for the same for Refund)
• The Company has complete authority to change the package costing if in future there is a hike in tariff & taxes of hotels, transportation or any other additional services provided.
• Only those Services will be provided to the customers as mentioned in the booking voucher.
• Any complimentary services (If not provided) cannot be claimed in form money/alternative services.
• No refund will be made for any unused accommodation, missed meals, transportation segments, sightseeing tours or any other service. Such unused items are neither refundable nor exchangeable.
• Service Charge is different & included.

PREPONE & POSTPONE:

• In case client wishes to pre-pone /postpone his or her travel dates, we request you to kindly reach us15 days prior to journey date via mail.
• The customers can postpone/ pre-pone their tour will attract additional charges.(INR3000/-)
• Also note that few service providers (Hoteliers, Transporter etc.) June applies postpone/pre-pone charges even after meeting above requirement. In such cases postpone/pre-pone charges will deducted from the advance amounted posited.
• In all pre-pone or postpone scenarios, the services and the costing will be subject to availability of Hotel/Volvo and season/off season time.
• The validity to utilize your Advance payment in pre-pone/postpone scenarios is 1 Year from the date of advance payment.
• The advance payment and the invoice Number allotted to you, are transferable i.e. you can pass on your booking to any of your friends/ relatives. (Please Note: In order to transfer your booking, you must meet the above terms and conditions first)
• Company has a right to reschedule the site seeing days to ensure smooth execution of tours.
• Any amendment requested during the tour, will be treated as a fresh booking and additional cost will be charged other than earlier allocated tour cost.

For any clarification, please feel free to getin touch.